Privacy Policy
Your privacy is important to us. Learn how we protect your data.
Last updated: February 3, 2026
1 Information We Collect
We collect information to provide better services to our users:
Personal Information
- Name and email address (during registration)
- Phone number and shipping address (during checkout)
- Payment information (processed securely via Midtrans)
Usage Information
- Browser type and device information
- Pages visited and time spent on site
- IP address and approximate location
2 How We Use Your Information
Your information is used to:
- Process orders – fulfill purchases and arrange shipping
- Customer support – respond to inquiries and resolve issues
- Improve services – analyze usage patterns to enhance user experience
- Send notifications – order updates, shipping confirmations, and promotional emails (with opt-out option)
- Prevent fraud – detect and prevent unauthorized transactions
3 Information Sharing
We do not sell your personal information. We may share data with:
- Payment processors (Midtrans) – to securely process transactions
- Shipping partners (JNE, J&T, SiCepat) – to deliver your orders
- Analytics services – to understand and improve our platform
- Legal authorities – when required by law or to protect our rights
4 Data Security
We implement industry-standard security measures:
All data transmitted is encrypted using HTTPS
Payment processing meets industry security standards
Passwords are hashed, never stored in plain text
Protection against brute-force attacks
5 Cookies & Tracking
We use cookies and similar technologies for:
- Essential cookies – required for login and cart functionality
- Analytics cookies – to understand how visitors use our site
- Preference cookies – to remember your settings
You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.
6 Your Rights
You have the right to:
- Access – request a copy of your personal data
- Correction – update inaccurate information
- Deletion – request removal of your data (subject to legal requirements)
- Opt-out – unsubscribe from marketing emails
To exercise these rights, contact us at privacy@jastiphype.com
7 Data Retention
We retain your data for as long as necessary to provide services and comply with legal obligations:
- Account information – until account deletion
- Order history – 5 years (for tax and legal purposes)
- Analytics data – 2 years (anonymized)
8 Contact Us
For privacy-related inquiries:
Email: privacy@jastiphype.com
Address: Jakarta, Indonesia